Part of a successful international Group, this well-established UK subsidiary provides a range of integrated security and customer services to high profile customers across diverse targeted markets. The company, which works with many of the UK’s major airports and international airlines, is now seeking an experienced commercially-oriented operational leader to support the ongoing growth of the Regulated Transport division.
Leading a significant team across UK&I, this role will be responsible for the management and profitable growth of the Regulated Transport division in line with customer requirements and international regulatory standards. The emphasis of the role, which reports to the Executive Director – Operations, will be on further developing customer relationships, identifying opportunities to fully leverage the company’s capability, whilst defining and embedding a standardised approach to service delivery across multiple locations. The appointed candidate will also contribute more broadly as a valued member of the company’s senior leadership team.
Candidates, of degree calibre, will have proven experience gained in a senior operational role in an airport or airline environment, either in-house or via a 3rd party contractor. Ideal candidates will possess good commercial skills and will demonstrate a track record of success gained nurturing customer relationships whilst leading change across a significant multi-site workforce in line with contractual requirements. The company is at a pivotal stage in its development and this role will particularly appeal to transformational leaders with a passion for customer service and operational excellence.